OF
Search Topics

Shipping & Delivery

Shipping & Delivery

All deliveries are made from November to mid December, unless stipulated otherwise. We’ll send you a delivery advice card closer to the time to advise your delivery details. If you order multiple items, you may receive your items over multiple days. While every effort is made to deliver on the intended delivery date, Chrisco Distribution Ltd is not liable for any loss resulting from delay due to the customer’s failure to fulfil the customer’s obligations as outlined or for any other reason beyond the control of Chrisco Distribution Ltd (and/or its staff).

Chrisco Distribution Ltd is not liable for any personal loss resulting from a contracted party’s failure to deliver as advised, but Chrisco Distribution Ltd will ensure that you receive the goods you have ordered in time for Christmas.  If your hampers do not contain frozen goods, they may be left at your delivery address if our Courier considers it safe to do so. 

DELIVERY – PACKING & ADMINISTRATION / DELIVERY FEE

For Home & Living and for all non food hampers from Hamper catalogues, each order will incur a Packing and Administration charge of $9.95, regardless of how many items you order.

DELIVERY - RURAL

Should you live in, or move to a remote rural area, we may ask you to collect your order from a local pick-up point and some very remote areas may not be within our courier delivery range. You can either check the below table for your post code or by calling us on 0800 555 333 for a confirmation

146

3036

4943

7442

7846

9745

152

3037

5541

7445

7859

9746

154

3051

7062

7446

9069

9747

242

3162

7142

7448

9243

9748

0441-0443

3262

7250

7844

9643

9749

446

3646

7402

7845

9646

9750

 448

3948

 

 

9744

9752

 540

 4350

 

 

 

9759

 542

4863 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DELIVERY – DEPOT COLLECTIONS

If you have set your order as a pick up at a depot, or you live in an area that requires a pick up only, then your delivery date is the date you should make arrangements to pick up your order from the depot. Your Delivery or Pick up Advice will include details of your pick up date and location. If you fail to pick up your order on the date specified, a Chrisco Distribution Ltd representative will attempt to contact you (up to 3 times either via Phone, Email, SMS or Mail). If we have been unable to contact you within 3 business days, any perishable food will be donated to a local charity, and Chrisco Distribution Ltd is not required to refund you the cost of such items.

Any non-perishable hampers will remain at the depot for up to 20 business days. If we are still unable to contact you after 20 business days, Chrisco Distribution Ltd will consider this order fulfilled and abandoned, and Chrisco Distribution Ltd  is not required to refund you the cost of such items.   

DELIVERY - CHANGE OF ADDRESS

Should your delivery address change, please inform Chrisco Distribution Ltd immediately. If a delivery address is changed after the 21 October 2022, Chrisco Distribution Ltd reserves the right to charge an administration fee of $5.

 

DELIVERY – ONWARD FORWARDING FREIGHT

Deliveries to islands or some remote areas may incur an on-forwarding freight charge depending on the postcode. Details can be obtained when placing your order.